Privacy Policy
At VTLuxurious, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect and process the following types of information:
- Personal Information: Includes your name, email address, phone number, billing and shipping address, payment information, and any other details you provide when placing an order or contacting us.
- Usage Information: Information about your use of our website, such as IP address, browser type, operating system, and browsing behavior, collected through cookies or other tracking technologies.
- Communication Information: Any correspondence or messages you send to us, including emails, chat messages, or feedback.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process your orders, manage payments, and provide customer support.
- Communication: To communicate with you about your orders, respond to your inquiries, and provide information about our products, services, or promotions.
- Website Improvement: To analyze website usage, improve our website's performance, and enhance user experience.
- Marketing: To send you marketing communications, special offers, and newsletters if you have opted in to receive them. You can opt out at any time.
- Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, or providing other services.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.
- Business Transfers: If VTLuxurious is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that business transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences, analyze website traffic, and provide personalized content.
- You can choose to accept or decline cookies through your browser settings. However, disabling cookies may limit your access to certain features of our website.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccuracies in your personal information.
- Deletion: You have the right to request the deletion of your personal information, subject to certain legal limitations.
- Opt-Out: You have the right to opt-out of receiving marketing communications from us.
To exercise any of these rights, please contact us at support@vtluxurious.com
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of any significant changes. Your continued use of our website and services after such modifications constitutes your acknowledgment of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at support@vtluxurious.com.