Terms and Conditions
Welcome to VTLuxurious! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using our website and services, you agree to comply with these terms. If you disagree with any part of these terms, you may not use our services.
1. Introduction
VTLuxurious is a provider of custom-made jewelry, and our services are provided subject to the following terms. We reserve the right to update, change, or replace any part of these Terms and Conditions at any time without prior notice.
2. Products and Services
- All our jewelry is custom-made according to the specifications provided by the customer.
- Due to the nature of custom-made products, slight variations in color, size, and design may occur.
- We ensure that all materials used are of high quality, and every piece is crafted with care and precision.
3. Ordering and Payment
- Orders can be placed via our website or by contacting us directly.
- Full payment is required to confirm your order. We accept payments via credit card, debit card, PayPal, or other approved methods.
- Once an order is confirmed, it cannot be canceled or modified due to the custom nature of the products.
4. Shipping and Delivery
- We offer worldwide shipping. Shipping costs and delivery times vary based on the destination and are provided at checkout.
- We are not responsible for any delays caused by the shipping carrier or customs clearance.
- Any customs duties, taxes, or fees are the responsibility of the customer.
5. Returns and Refunds
- Due to the personalized nature of our products, we do not accept returns or offer refunds unless the item is defective or damaged upon arrival.
- In the case of a defect or damage, customers must notify us within 7 days of receipt with proof of the issue (e.g., photos).
- If a return is approved, the item must be unused and in its original packaging.
6. Intellectual Property
- All content, including images, designs, and text, on the VTLuxurious website is the property of VTLuxurious and is protected by copyright and trademark laws.
- You may not reproduce, distribute, or create derivative works from any of our content without our express written permission.
7. Limitation of Liability
- VTLuxurious is not liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services.
- Our liability is limited to the amount paid by the customer for the specific product or service in question.
8. Privacy Policy
- We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and protect your personal information.
- By using our website, you consent to the collection and use of your data as described in our Privacy Policy.
9. Governing Law
- These Terms and Conditions are governed by and construed in accordance with the laws of India.
- Any disputes arising out of or in connection with these terms shall be resolved exclusively by the courts of India.
10. Contact Information
- If you have any questions or concerns about these Terms and Conditions, please contact us at support@vtluxurious.com